For emergency in Florence, as in Italy you can call the following number:

Police: 113

Carabinieri: 112

Ambulance: 118

Fireman: 115

Questura : 055 49771

Urban Police, emergence calling:055 328 333

Prefettura: 055 278 31

Safe information

When you are waking in the street, it’s necessary pay attention in crossing road also on the zebra crossing, because, cars usually don’t stop in front of it.

Car have the precedence when they come from the right side, in any case which is not signalled.

Be carefully to picket pocket. It’s happen usually on the bus, in the centre and in places with a lot of people. The thieves usually are gipsies, also very young, which help themselves whit piece of box to steel the wallets.

Parking are usually safe, but remember to close with key your car.

If you lost something or you are victim of a steel, ask an help to your hotel staff.

If you don’t speak Italian, you can ask to the following place or at your embassy.

Commissariato di Polizia S. Giovanni
Via Pietrapiana, 50r
Ph: 055203911

Fax: 05520391370

Questura
Via Zara, 2
Ph: 05549771

Fax: 0554977616

Comando provinciale dei Carabinieri
Borgo Ognissanti, 48
Ph: 05524811

Fax: 0552481705

For any problems you can contact the office :

SOS Turista
Presso la Provincia di Firenze
Via Cavour 1r
Tel.: 055 2760382